You can be assured that discussions in counselling and psychotherapy are strictly confidential. Therapy without confidentiality is not effective.
We follow the guidelines set out by the British Association for Counselling and Psychotherapy regarding privacy and confidentiality and we are bound by the BACP’s professional code of ethics.
There are a few legal exceptions to our confidentiality policy and these will be discussed with you at your first meeting.
You personal details are protected
We do not share client information with any third party. Exceptions to this policy are extremely rare and may occur only when necessary to protect the safety of clients or others. Your trainee therapist attends clinical supervision at Face 2 Face London and their training organisation, where some unidentifiable information is shared to make sure your therapist is working ethically and professionally.
You are not required to provide your GP details to use our services and we will not contact your GP without your permission.
No information is gathered through the use of this website that can identify visitors to the site. We take confidentiality and privacy very seriously. If you have questions about confidentiality and privacy, please call us on 0333 207 9330.
Your questions answered
We have put together our answers to some frequently-asked questions about what to expect when beginning counselling or psychotherapy.
Some clients prefer to set a limit on the number of sessions they will have. Short-term therapy might give you a feel for how beneficial counselling can be.
Please use our enquiry form below and we will respond shortly
There are a number of ways to reach us
First Floor Rear
20 Great Portland Street
To book your first appointment with us, complete
our online booking form and we will contact you shortly.
Mondays to Fridays 7.30 am — 8.30 pm
Saturdays and Sundays 7.30 am — 7.30 pm