Your Right to Privacy | Face2Face London

Conficdetiality is paramount in counselling.

Your right to confidentiality and privacy

You can be assured that discussions in counselling and psychotherapy are strictly confidential. Therapy without confidentiality is not effective.

We follow the guidelines set out by the British Association for Counselling and Psychotherapy regarding privacy and confidentiality and we are bound by the BACP’s professional code of ethics.

There are a few legal exceptions to our confidentiality policy and these will be discussed with you at your first meeting.

You personal details are protected

We do not share client information with any third party. Exceptions to this policy are extremely rare and may occur only when necessary to protect the safety of clients or others. Your trainee therapist attends clinical supervision at Face 2 Face London and their training organisation, where some unidentifiable information is shared to make sure your therapist is working ethically and professionally.

You are not required to provide your GP details to use our services and we will not contact your GP without your permission.

No information is gathered through the use of this website that can identify visitors to the site. We take confidentiality and privacy very seriously. If you have questions about confidentiality and privacy, please call us on 0333 207 9330.

Any concerns regarding privacy or confidentiality can be submitted to our Head of Therapy Services by emailing hello@face2face.london

Your questions answered

We have put together our answers to some frequently-asked questions about what to expect when beginning counselling or psychotherapy.

Our answers to your questions

Short-term therapy

Some clients prefer to set a limit on the number of sessions they will have. Short-term therapy might give you a feel for how beneficial counselling can be.

More about short-term therapy