Conficdetiality is paramount in counselling.

What is gender identity?

Gender identity is a person’s sense of being male, female or non-binary. Gender identity is separate from sexual orientation.

In the UK, as in other parts of the world, transgender people face a lot of discrimination. There is much misunderstanding and misinformation about what it means to be transgender.

Someone whose biological sex at birth matches their gender identity is known as cis. Cis people can struggle to imagine what it is like to be trans, and some cis people insist that it is biological sex that determines gender identity. In other words, they deny what trans people know to be their true identity.

Awareness of transgender issues is low

It can be daunting for a trans person to consider starting therapy. Even though therapists are trained to be non-judgemental, some just don’t have much awareness of trans issues, so finding a service that understands trans issues is critical.

Our therapists will not see your gender identity as a problem to be fixed or look for its roots. They won’t assume that being trans is all about genitals and surgery. They will accept you as you are and support you with the painful feelings that accompany being born with a body that doesn’t fit your gender identity.

Trans counselling isn’t all about being trans

We often see clients who are confused about their gender identity. Therapy is a safe place to explore your feelings and gain clarity. Your therapist won’t judge you and won’t have an agenda to fit you into any box.

We also understand that life as a trans person isn’t all about being trans. In therapy you can talk about whatever you want to talk about. Some things may be related to being trans, others may be totally unrelated.

Affordable gender identity counselling in London

Embarking on gender identity counselling can feel daunting at first, but our carefully selected trainee therapists will help you to feel at ease. Booking your initial consultation is the first step.

At the initial consultation, you will be seen by one of our fully-qualified therapists. They will explore with you your hopes for therapy and give careful thought to which of our trainee therapists would be a good fit for you.

Find out more and arrange an appointment here.

All counselling sessions are confidential and your therapist will not push you to talk about anything you are not ready to talk about.

Our therapists

Our trainee therapists are on approved UK counselling and psychotherapy courses, and are carefully selected for their maturity, expertise and compassion.

Learn more about our therapists
Any questions?

We have written answers to some of the most frequently-asked questions. If you don’t find your answer here, please get in touch and we will be happy to help.

Frequently-asked questions
Affordable counselling is possible at Face2Face London.

Please use our enquiry form below and we will respond shortly

    There are a number of ways to reach us

    Face2Face London
    63-64 Margaret Street
    W1W 8SW

    Telephone : 0333 207 6880
    Email :


    To book your first appointment with us, complete our online booking form and we will contact you shortly.

    Appointments available

    Mondays to Fridays 7.30 am — 8.30 pm
    Saturdays and Sundays 7.30 am — 7.30 pm